Business Development & Vehicle Acquisition Manger - BMW/VW - Boardman OH

Job Title: Business Development & Vehicle Acquisition Manager

Pay: $40,000 per year + performance bonuses
Location: Preston BMW & Volkswagen

About the Role

We are seeking a driven and process-focused Business Development & Vehicle Acquisition Manager to lead our inbound lead management, customer follow-up strategy, and vehicle sourcing efforts.

This role is critical to our growth. You will be responsible for ensuring no opportunity is missed—whether it's an internet lead, an unsold customer, or a potential vehicle we can acquire.

If you thrive in a fast-paced environment, enjoy accountability, and know how to turn conversations into appointments and inventory, this is the role for you.

Key Responsibilities

Lead & BDC Management

• Respond to all internet leads quickly and professionally
• Manage CRM activity: calls, texts, emails, and follow-up processes
• Set, confirm, and track appointments
• Ensure all customers have clear next steps
• Monitor and improve team response times and engagement

Vehicle Acquisition

• Contact customers about trading or selling their vehicles
• Work service drive, equity mining, and orphan owner lists
• Set appointments for vehicle appraisals
• Partner with sales and management to convert opportunities into inventory
• Track acquisition performance and pipeline

Customer Follow-Up & Retention

• Re-engage unsold leads and missed appointments
• Maintain consistent communication with prospects
• Support sold customer follow-up and retention efforts

What We’re Looking For

• Strong communication skills (phone, text, email)
• High sense of urgency and accountability
• CRM experience preferred (automotive a plus)
• Ability to manage multiple tasks and stay organized
• Self-motivated with a team-first mindset

What We Offer

• Competitive base salary ($40K–$50K)
• Bonus opportunities based on performance
• Growth opportunities within the dealership
• Fast-paced, supportive team environment

Why This Role Matters

This position directly impacts our ability to:

• Generate appointments
• Acquire inventory
• Improve customer experience
• Drive overall dealership growth

Apply today and help us turn every opportunity into results.